FAQ

1. What materials are Reconcail towels made from?
Our towels are crafted from premium-grade cotton, ensuring superior softness, absorbency, and durability. Some collections also feature eco-friendly fibers for a more sustainable choice.

2. How should I care for my towel?
We recommend machine washing in cold or warm water with mild detergent. Avoid bleach or fabric softeners, as they can reduce absorbency. Tumble dry on low or hang to air dry.

3. How can I place an order?
Simply browse our online store, add your desired products to the cart, and proceed to checkout.

4. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods depending on your location.

5. How long does shipping take?

• Standard Shipping: 7–15 business days (varies by country).

• Express Shipping: 3–7 business days (additional charges apply).

6. Can I return or exchange my order?
Yes! Please refer to our Refund Policy for detailed return instructions.

7. How do I contact customer service?
Email us at reconcail@outlook.com — we usually respond within 24 hours on business days.